Mr. Terry Cotter, B.Sc.

#603 – 567 Lonsdale Ave,

North Vancouver, BC, V7M 2G6

trcotter@telus.net, 778-847-3243

Highlights

  • ­­­­­­­­­­­­­­­­Accomplished Public Speaker, Community Leader, Event Host, Conference and Seminar Facilitator, BCLCLB and Ministry of Agriculture Regulatory Lobbying, Corporate and Community Event Host, Membership and Customer Relations.
  • Achieved breakthrough earnings growth with every staff team through collaborative leadership, planning and deployment:  Swiss Biomedicine Academy +120%, Biomed International and Terra-Medica + 270%, Integrity Mechanical + 340%, Bowen Island Pub & Liquor Store + 300%
  • Elected Municipal Councillor, Regional Government Appointee
  • Over 21 years of experiences in operations and profit center management, business development, administration and customer relations policy, workplace safety, sales team management, marketing and creative management, brand stewardship and market message writing, merchandising, multi-store retail management, event production and MC, fulfillment logistics, IT planning, warehouse management, team recruiting, leadership, mentoring, supervision/coaching and discipline.
  • Produced and promoted over 300 events: seminars, conferences, trade shows and booths, music events, community festivals and forums.
  • Style Tags: Loyal, dependable, optimistic, innovative, entrepreneurial, flexible and social.

Work History

Director of Medical Education Programs – North America, Swiss Biomedicine Academy,       2017 – present

  • Business development to attract medical partner clinics for affiliation to the international clinic brand.
  • Event planner, podium host and business development for medical seminars and conferences across North America for doctors and dentists applying natural and integrated medicine.
  • Negotiate venues, vendor sponsors, course manual and handout design and printing, A/V arrangements, shipping, marketing creative design, rich media development and deployment in advertising, e-campaigns, social media campaigns, e-registration sales fulfillment, lecturer contracts, podium host and program facilitator. 

 President, Biomed (Canada) and Terra-Medica Inc. (USA), Burnaby, BC,        2009 to 2017

  • Led all international business development, relationship building, planning and operations functions for these international natural medicine and supplement manufacturing companies. GMP compliant wholesale distribution of proprietary and imported products Represented 3 European brands of homeopathic and herbal tinctures for use by Naturopathic and Integrated Medicine doctors.
  • From a 15-year break-even position I deployed a new team to create $450,000 of new profit (+ 270%) within 2 years. An FDA ruling changed the company strategy and after restructuring I went to a new opportunity.

 General Manager, Integrity Mechanical Geothermal and HVAC, North Vancouver,                   2006 – 2008

  • The owner and I collaborated in development and recruiting to grow the geothermal, plumbing and heating business. We grew from 20 staff and $2.2M sales to 42 staff and $6.8M sales (+ 340%) in less than 2 years. The business was purchased, and I left to a new opportunity.

Owner and CEO  – Bowen Island Neighbourhood Pub, Bowen Island, B.C.                                     1995 – 2006

  • Owner and operator of Bowen Island Neighborhood Pub. Industry Association board member & lobbyist. Licensed and constructed a new Beer & Wine Store. Hospitality F&B management, event production and promotion, regulatory compliance, marketing, staff supervision and training. Increased sales by 300% within 2 years. Sold the business.

 Operations Manager and Project Leader – Dairyland Foods Ltd., Burnaby, B.C.                  1990 – 1995

  • Operations and Project Management. Team leadership, supervision and logistics development for warehouse and distribution operations including 125 Teamster warehouse/distribution/office employees ($8M payroll), 7 exempt shift supervisors and 4 shift foremen in 5 sub-departments at the Head Office hub of the 25 branch BC distribution network. Left to pursue a business opportunity.
  • I was appointed implementation Project Leader for co-ordination and optimization of one of Western Canada’s first fully automated warehouses. The 8 months of inter-department operations planning, and deployment transformed a previously siloed corporate culture (both union and non-union) into a collegiate atmosphere at head office.

 

Education, Skills and Associations

Bachelor of Science –  Simon Fraser University (marine science, histology, microbiology, toxicology, aquaculture, parasitology, entomology, computer science)

Technology Innovation Award 2013 – Western Canada Sage/Accpac Group recognized innovative implementation of ERP, Sage CRM systems into sales and service fulfillment systems.

Festival President – Bowfest Community Festival – an annual festival for 3,000 people, parade, main stage, beer garden & food vendors, volunteer recruiting and co-ordination. 1998 – 2001

Beach-Side Theater Festival Chairman – appointed by Arts Council to lead a 6-week Bowen Island theater event.  2002

Vancouver & Burnaby Board of Trade Workshops 2016: utilizing social media, e-campaigning, HR best practice updates, sales marketing and sales management

Labour Relations/Supervision Immersion Workshop –  Sterling Group Consultants

BC Institute of Technology 

Accounting I & II ,  Data Processing (IBM),  Administrative Management,  Labour Relations I & II, Productivity Management, Marketing, Organizational Behaviour , FOOD 1151 – Dairy Processing

 Microsoft Office Suite / Corel Graphics –  includes Excel Visual Basic macro-programming

ERP Systems:  Simply Accounting and Quickbooks Accounting

POS System Programming:  NCR

Serving it Right for Licensee;  BC Foodsafe Certificate, Food Safety Plans

2010  ‘Coach of the Yearin Men’s Baseball, 2nd Place Batting Champion 2010 Men’s Baseball, Home Run Champion 2009, player/ coach for men’s fast-pitch baseball, also Girls Softball League coach.

Member, Volunteer and Vice President  North Shore Chorus – amateur singing in a 50 member ensemble

Pastimes – perpetual learning, soccer, golf, baseball, live music, volleyball, building, boating, fitness.

*  For brevity several Community and Municipal Leadership Appointments are not included in this resume.