Lonsdale Ave, North Vancouver, BC, V7M 2G6 terry@naturaladvantage.ca , 778-847-3243 Business Development and Operations Highlights Effective in contributing business development, operations optimization, market reach and sales channel expansion, reputation and advocacy advancement. My public speaking and networking has always drawn people to our circle of work and to our business. Achievement record: As team leader, I have established a solid record of sales growth and effective policy development: Swiss Biomedicine Academy +140%, Biomed and Terra-Medica +270%, Integrity Mechanical +310%, Bowen Island Pub & Liquor Store +320%, Regional and Local Government Projects. Past Functional Titles: President, CEO, Executive Director, General Manager, Deputy Operations Director, Operations Manager, Director of Education Programs, Sales Manager, Marketing Manager, Project Manager, Project Leader, Technical Media Writer, Public Relations, HR Manager, Salesman. Style Tags: Loyal, social, innovative, action-oriented, optimistic, entrepreneurial, ethical, flexible. Career Experience Director – International Aademy and Partner Programs, Switzerland’s Paracelsus Clinic, Malaysia office; Natural Advantage Seminars in North Vancouver 2019 – present Change Management: Development of new International Affiliate Partner Opportunites and Agreements for clinics and doctors around the world. As a fly-in executive, I am assisting to establishing an effective organization structure to complete a Swiss clinic merger. Interim Deputy Operations Director and Finance Manager to boost team and project progress. Director of Medical Education Programming and Event Facilitator, Swiss Biomedicine Academy, 2017 – present All Aspects of a Startup: Sales growth 100% in 14 months. I lead the international professional education and new affiliate clinic and sponsor programs, B2B and B2C, Sales and Marketing, relationship building. Activation of a strategic planning and new LLC business: corporate registration, banking, budgets, contracts, sales fulfilment, e-campaigns, remote venue negotiation, networking, trade show booths. President, Biomed (Canada) and Terra-Medica Inc. (USA), Burnaby, BC, 2008 to 2017 Sales Achievement: I achieved 270% Sales increase (+300% profit) for imported and proprietary natural medicine sales to professionals within 2 years by creating new sales teams and strategies. Budgets, remedy merchandising and marketing strategy, technical and brand message writing. HR policy, Sage Accpac ERP analytic tools, facility management, legal and consultant liaison, training and mentoring. Speaker at FDA National Homeopathy Drug Policy Review Hearings at Washington, DC Office Manager, Integrity Mechanical Geothermal and HVAC, North Vancouver, 2005 – 2008 Business Development Achievement: The owner and I grew the Geothermal and HVAC sales from $2.2M to $6.8M (+310%) in less than 2 years. Reconfigured the administrative processes (AP / AR / IT / Payroll) and conducted technician recruiting and apprenticeship management to improve our production capacities. We grew from 20 to 42 staff and a service vehicle fleet of 4 to 14. The owner sold the business very successfully. Owner and CEO – Bowen Island Neighbourhood Pub, Bowen Island, B.C. 1995 – 2005 Sales Achievement: As the new owner and operator of Bowen Island Neighborhood Pub, I increased sales by 320% within 2 years. I licensed and constructed a new retail Beer & Wine Store. F&B Hospitality Operations Management for a team of 18. Event production and promotion for over 200 music and other special community events and festivals, regulatory compliance. As an industry association board member for 8 years, I participated in stakeholder lobbying of the provincial government. Education, Skills, Associations and Awards Bachelor of Science – Simon Fraser University (marine science, microbiology, toxicology, computer science)BC Institute of Technology Accounting I & II Data Processing IBM Administrative ManagementLabour Relations I & II Productivity Management MarketingOrganizational Behaviour FOOD 1151 – Dairy ProcessingMicrosoft Office Suite / Corel Graphics – includes Excel Visual Basic macro-programming; Corel Video and Graphic Design, Sage ERP and CRM systemsCertifications: ‘Serving it Right’ for Licensees; BC Foodsafe Certificate, Food Safety PlansPractical Experiences during university studies: Forklift and crane operator, shipping and receiving tools, steel welding, drilling, cutting, bending, construction, plumbing, electrical, drywall. Fibreglass manufacturing. Food and beverage, manufacturing and assembly. Observatory operator, POS clerk and programmer, tour guide.Chamber of Commerce, Vancouver & Burnaby Board of Trade Workshops: Chamber of Commerce President for 3 years, Board Member for 9 years. Many small business toolbox presentations and seminars.Sage Technology Innovation Award 2013 – for inventive team integration of ERP / CRM / IT and fulfillment plans.2014 ‘Coach of the Year’ in Men’s Baseball, Soccer player/manager for 15 years, youth sport coach Pastimes – perpetual learning, soccer, golf, baseball, biking, live music, chorus, volleyball, building, boating, fitness. Special Appointments Appointment by the Bowfest Board of Directors: Festival Director – when the annual festival was nearing fiscal and volunteer collapse, I stepped forward to help restore health to the community event. I departed 3 years later and left behind a strong bank account and over 14 important volunteers who enjoyed returning each year.Appointment by the Minister of Municipal Affairs: Chairman – Bowen Island Governance Restructure Study Committee – this led to a referendum and creation of the first island municipality in B.C.Appointments: by the Metro-Vancouver Board Chairman: Metro-Vancouver Regional Government Finance Committee and Regional Parks Committee.Appointments by Municipal Mayor and Council: Community Appointee to the BC Minister of Transportation’s Provincial Minor Route Strategy Committee (BC Ferry issues) and to the local Ferry Advisory Committee.Appointment by the Arts Council: President – Bowen Island Beach-side Theater Festival – a 6-week big-tent summer venue involving 3 x 2-week theatrical shows, creative co-ordination, major stage construction and set designers, lighting consultants, Food & Beverage Concessionaires. Advertising, promotion events, fund-raising, volunteer recruitment, licenses, rentals.